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Sapphire blue green12/19/2023 We offer a 2% discount on all orders paid in cash. After you have contacted your bank, you can try to place the order. If your payment is declined, we recommend contacting your card issuing bank to determine the reason for the declined message. Payment declines are common due to the value of purchase. International clients are responsible for all shipping charges as well as customs and duties fees. You can even bring in-store or mail us your jewelry for a FREE thorough cleaning and inspection! Link to a one-way shipping label, and you'll ship to us and pick the repair up in-store. Link to purchase a round-trip shipping labels for shipping to and from us. Once the repairs are completed you may pick your piece up in-store or we can ship your jewelry back to you.When the repairs are agreed upon we will schedule your repair appointment.If you purchased the JM Lifetime Care Plan or Jeweler's Mutual Insurance any repair costs outside of our normal warranty may be included for you. If there are any repairs needed outside of our normal warranty we'll let you know before we start the work. Once the evaluation is done we will send you a breakdown of the necessary repairs.When your ring is in-store we will assess what needs to be done. After getting in contact with us you can bring your ring in locally or if you live long-distance you may ship your ring to us.Contact us by email or text to let us know you need your jewelry repaired.We’re proud to provide our limited lifetime warranty, JM Lifetime Care Plan, and Jeweler's Mutual Insurance for our clients to protect your important purchase. We’re here to take care of you! We can repair any piece you purchased from our collection, and we stand by our work.
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